References: Organizational conflict

Askroyd, Stephen. “The Approach to Organisational Conflict”. University of Lancaster.

Assael, Henry. 1969. “Constructive Role of Interorganizational Conflict.” Administrative Science Quarterly 14 (4) (December): 573. doi:10.2307/2391595.

Baron, Robert. 1997. “Positive Effects of Conflict: Insights from Social Cognition.” In Using Conflict in Organizations. Sage Publishing.

Bercovitch, Jacob. “Conflict and Conflict Management in Organizations: A Framework For Analysis.” In Unknown, 104–123.

Bolino, Mark C., and William H. Turnley. 2003. “Going the Extra Mile: Cultivating and Managing Employee Citizenship Behavior.” The Academy of Management Executive 17 (3) (August 1): 60–71. doi:10.5465/AME.2003.10954754.

Bowler, Wm Matthew. 2006. “Organizational Goals versus the Dominant Coalition: A Critical View of the Value of Organizational Citizenship Behavior.” Journal of Behavioral and Applied Management (May 1).

———. Organizational Goals Versus the Dominant Coalition: A Critical View of the Value of Organizational Citizenship Behavior.

Brett, Jeanne M. 1984. “Managing Organizational Conflict.” Professional Psychology: Research and Practice 15 (5): 664–678. doi:10.1037/0735-7028.15.5.664.

Cohen, Jonathan R. 2003. “Adversaries? Partners? How about Counterparts? On Metaphors in the Practice and Teaching of Negotiation and Dispute Resolution.” Conflict Resolution Quarterly 20 (4): 433–440. doi:10.1002/crq.36.

Conbere, John P. 2001. “Theory Building for Conflict Management System Design.” Conflict Resolution Quarterly 19 (2): 215–236. doi:10.1002/crq.3890190206.

Constantino, Cathy A, and Christina Sickles Merchant. 1996. Designing Conflict Management: A Guide to Creating Productive and Healthy Organizations. San Francisco: Jossey-Bass.

Corwin, Ronald G. 1969. “Patterns of Organizational Conflict.” Administrative Science Quarterly 14 (4) (December): 507. doi:10.2307/2391588.

De Dreu, Carsten K.W. 2008. “The Virtue and Vice of Workplace Conflict: Food for (pessimistic) Thought.” Journal of Organizational Behavior 29 (1): 5–18. doi:10.1002/job.474.

Dovidio, John F., Tamar Saguy, and Nurit Shnabel. 2009. “Cooperation and Conflict within Groups: Bridging Intragroup and Intergroup Processes.” Journal of Social Issues 65 (2): 429–449. doi:10.1111/j.1540-4560.2009.01607.x.

Dreu, Carsten K. W. De. 1998. “How Valid Is Cooperation Theory in Intergroup Conflict?” Applied Psychology 47 (3): 321–323. doi:10.1111/j.1464-0597.1998.tb00028.x.

Dreu, Carsten K. W. De, and Evert Van de Vliert. 1997. Using Conflict in Organizations. SAGE.

Dreu, Carsten K. W. de. 2012. The Psychology of Conflict and Conflict Management in Organizations. New York,NY [u.a.]: Psychology Press.

Dreu, Carsten K. W. de, and Michele J Gelfand. 2008. The Psychology of Conflict and Conflict Management in Organizations. New York; London: Lawrence Erlbaum Associates.

Gallo, Amy. 2010. “The Right Way to Fight.” Harvard Business Review.

Gelfand, Michele, Garriy Shteynberg, Tiane Lee, Janetta Lun, Sarah Lyons, Chris Bell, Joan Y. Chiao, et al. 2012. “The Cultural Contagion of Conflict.” Philosophical Transactions of the Royal Society B: Biological Sciences 367 (1589) (March 5): 692–703. doi:10.1098/rstb.2011.0304.

Glynn, Mary Ann. 2000. “When Cymbals Become Symbols: Conflict Over Organizational Identity Within a Symphony Orchestra.” Organization Science 11 (3) (June): 285–298. doi:10.1287/orsc.

Godwyn, Mary, and Jody Hoffer Gittell. 2011. Sociology of Organizations: Structures and Relationships. Pine Forge Press.

Hjertø, Kjell B., and Bård Kuvaas. 2009. “Development and Empirical Exploration of an Extended Model of Intra-Group Conflict.” International Journal of Conflict Management 20 (1) (February 13): 4–30. doi:10.1108/10444060910931585.

Hjerto, Kjell Brynjulf. 2006. “The Relationship Between Intragroup Conflict, Group Size and Work Effectiveness”. Dissertation, BI Norwegian School of Management.

Hortsch, Diana. 2010. “The Paradox of Partnership: Amnesty International, Responsible Advocacy, and NGO Accountability”. SSRN Scholarly Paper ID 1677623. Rochester, NY: Social Science Research Network.

Jameson, Jessica Katz. 1999. “TOWARD A COMPREHENSIVE MODEL FOR THE ASSESSMENT AND MANAGEMENT OF INTRAORGANIZATIONAL CONFLICT: DEVELOPING THE FRAMEWORK.” International Journal of Conflict Management 10 (3) (December 31): 268–294. doi:10.1108/eb022827.

Jehn, Karen A, and Corinne Bendersky. 2003. “INTRAGROUP CONFLICT IN ORGANIZATIONS: A CONTINGENCY PERSPECTIVE ON THE CONFLICT-OUTCOME RELATIONSHIP.” Research in Organizational Behavior 25: 187–242. doi:10.1016/S0191-3085(03)25005-X.

Jehn, Karen A. 1997. “A Qualitative Analysis of Conflict Types and Dimensions in Organizational Groups.” Administrative Science Quarterly 42 (3) (September): 530. doi:10.2307/2393737.

Jehn, Karen A., and Elizabeth A. Mannix. 2001. “The Dynamic Nature of Conflict: A Longitudinal Study of Intragroup Conflict and Group Performance.” Academy of Management Journal 44 (2) (April 1): 238–251. doi:10.2307/3069453.

Jones, Wendell, and Scott H. Hughes. 2003. “Complexity, Conflict Resolution, and How the Mind Works.” Conflict Resolution Quarterly 20 (4): 485–494. doi:10.1002/crq.42.

Lewicki, Roy J., Stephen E. Weiss, and David Lewin. 1992. “Models of Conflict, Negotiation and Third Party Intervention: A Review and Synthesis.” Journal of Organizational Behavior 13 (3): 209–252. doi:10.1002/job.4030130303.

Lewis, Michelle. 2004. “ORGANIZATIONAL CONFLICT MANAGEMENT SYSTEMS FOR EMPLOYMENT DISPUTES.” In Resource Book for Managing Employment Disputes. CPR Institute for Dispute Resolution.

Mcshane, Steven L., and Mary Ann Von Glinow. Organizational Behavior 4th Edition 2008. 4th Edition edition. Mcgraw HIll.

Meyer, Susan. 2004. “Organizational Response to Conflict: Future Conflict and Work Outcomes.” Social Work Research 28 (3) (September 1): 183–190. doi:10.1093/swr/28.3.183.

Moch, Michael K., Louis R. Pondy, James G. March, Johan P. Olsen, S. Christensen, M. Cohen, H. Enderud, et al. 1977. “The Structure of Chaos: Organized Anarchy as a Response to Ambiguity.” Administrative Science Quarterly 22 (2) (June): 351. doi:10.2307/2391967.

Navarro-Flores, Olga. “Power and Collaboration In Interorganizational Relationships: Paradox Or Compromise? Lessons Learned For North-South Partnerships Between NGOs”. Université du Québec à Montréal.

Pache, Anne-Claire, and Filipe Santos. 2010. “When Worlds Collide: The Internal Dynamics of  Organizational Responses to Conflicting Institutional Demands.” Academy of Management Review 35 (3): 455–476.

Paletz, Susannah B. F., Christian D. Schunn, and Kevin H. Kim. 2011. “Intragroup Conflict Under the Microscope: Micro-Conflicts in Naturalistic Team Discussions.” Negotiation and Conflict Management Research 4 (4): 314–351. doi:10.1111/j.1750-4716.2011.00085.x.

Podsakoff, Philip, and Scott MacKensie. 2013. “Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research.” Journal of Management 26 (3): 513–563. doi:10.1016/S0149-2063(00)00047-7.

Pondy, Louis R. 1966. “A Systems Theory of Organizational Conflict.” Academy of Management Journal 9 (3) (September 1): 246–256. doi:10.2307/255122.

———. 1967. “Organizational Conflict: Concepts and Models.” Administrative Science Quarterly 12 (2) (September): 296. doi:10.2307/2391553.

———. 1969. “Varieties of Organizational Conflict.” Administrative Science Quarterly 14 (4) (December): 499. doi:10.2307/2391586.

———. 1992a. “Overview of Organizational Conflict: Concepts and Models.” Journal of Organizational Behavior 13 (3): 255–255. doi:10.1002/job.4030130304.

———. 1992b. “Reflections on Organizational Conflict.” Journal of Organizational Behavior 13 (3): 257–261. doi:10.1002/job.4030130305.

———. 1992c. “Reflections on Organizational Conflict.” Journal of Organizational Behavior 13 (3): 257–261. doi:10.1002/job.4030130305.

———. 1992d. “Overview of Organizational Conflict: Concepts and Models.” Journal of Organizational Behavior 13 (3) (May): 255–255. doi:10.1002/job.4030130304.

Rahim, M. Afzalur. 2011a. Managing Conflict in Organizations. New Brunswick, N.J.: Transaction Publishers.

———. 2011b. Managing Conflict in Organizations: Fourth Edition. Transaction Publishers.

———. 2013. “Toward a Theory of Managing Organizational Conflict”. SSRN Scholarly Paper ID 437684. Rochester, NY: Social Science Research Network. Accessed December 30.

Rognes, Jørn. 1998. “Are Cooperative Goals Necessary for Constructive Conflict Processes?” Applied Psychology 47 (3): 331–336. doi:10.1111/j.1464-0597.1998.tb00031.x.

Tembo, Fletcher. 2013. “Rethinking Social Accountability in Africa”. UKaid.

The Sociology of Organizations An Anthology of Contemporary Theory and Research. 2007. Oxford Univ Pr.

Thomas, Kenneth W. 1992. “Conflict and Conflict Management: Reflections and Update.” Journal of Organizational Behavior 13 (3): 265–274. doi:10.1002/job.4030130307.

Tjosvold, Dean. 1998. “Cooperative and Competitive Goal Approach to Conflict: Accomplishments and Challenges.” Applied Psychology 47 (3): 285–313. doi:10.1111/j.1464-0597.1998.tb00025.x.

Van Tonder, Chris, Werner Havenga, and Jan Visage. 2008. “The Causes of Conflict in Public and Private Sector Organizations in South Africa.” Managing Global Transitions 6 (4): 373–401.

Vries, Gerdien de, Karen A. Jehn, and Bart W. Terwel. 2012. “When Employees Stop Talking and Start Fighting: The Detrimental Effects of Pseudo Voice in Organizations.” Journal of Business Ethics 105 (2) (January 1): 221–230. doi:10.1007/s10551-011-0960-4.

Walsh, Dean. 2006. “A Structural Approach to the Study of Intra-Organizational Coalitions.” Graduate School Theses and Dissertations (June 1).

Weiss, Jeff, and Jonathan Hughes. 2005. “Want Collaboration?: Accept—and Actively Manage—Conflict.” Harvard Business Review (March).

———. 2013. “Want Collaboration? Accept–and Actively Manage–Conflict.” Accessed December 30.

Zetland, David. 2011. “Intra-Organizational Conflict: Origin and Cost.” Economics of Peace and Security Journal 6 (1): 11–21.